Terms of Use

These terms govern the use of the MUVAWAY platform at muvaway.com. The operator is Only Apartments Real Estate S.L., Carrer de Monsenyor Palmer 1, 07014 Palma, Illes Balears, CIF B26926378. MUVAWAY is a trade name of that company.

By using the platform — in particular by listing a property, sending an enquiry or registering an account — you accept these terms.

MUVAWAY is a platform for seasonal lets in Mallorca. It brings owners and prospective tenants together and provides the tools for that: listings, search, messaging and the preparation of the tenancy agreement.

MUVAWAY is not a party to the tenancy agreement. The tenancy is concluded solely between owner and tenant. MUVAWAY is neither landlord nor tenant, neither manager nor guarantor, and gives no warranty that the obligations under the tenancy will be performed.

MUVAWAY does not receive rent or deposits and does not hold funds belonging to the parties. Payments arising from the tenancy are made directly between tenant and owner.

Tenancies arranged through MUVAWAY are contracts for a temporary purpose (arrendamiento de temporada) with a term of at least 30 days and no more than ten months.

The temporary purpose must genuinely exist and is stated in the agreement. Lets of under 30 days and lets for tourist purposes are not permitted on the platform; those are subject to holiday-letting rules, in particular the licence requirement (ETV) under Balearic law.

Anyone listing a property warrants that they are the owner or authorised by the owner, and that the details and images accurately represent the property.

Before a listing goes live, the following must be provided on request:

• proof of ownership (nota simple or IBI notice),
• official photo identification (DNI, NIE or passport),
• the certificate of habitability (cédula de habitabilidad),
• bank details in the same name.

Properties are listed furnished and ready to move into.

Every listing is reviewed before publication. MUVAWAY may refuse publication, amend a listing or remove it at any time, in particular where details are incorrect, documents are missing or image quality is inadequate.

The review is carried out to the best of our knowledge on the basis of the documents provided. It is not a guarantee as to the condition, legal status or availability of a property and creates no liability for the accuracy of the owner's statements.

Where a tenancy agreement is concluded for a property listed on MUVAWAY, MUVAWAY becomes entitled to commission. It is calculated on the total rent for the agreed term:

• 10 % payable by the tenant,
• 3 % payable by the owner,

each plus 21 % IVA.

Commission falls due on signature of the tenancy agreement and is payable directly to MUVAWAY. It is owed irrespective of how the parties settle the rent between themselves.

Listing a property and using the search are free of charge.

Anyone who learns of a property or of an interested party through MUVAWAY may not use that knowledge to circumvent the entitlement to commission.

If parties brought together through MUVAWAY conclude a tenancy for that property, or for another property of the same owner, within 12 months of the first contact arranged through the platform, the commission under clause 6 is owed even if the agreement was concluded outside the platform.

Passing property or contact details to third parties for the purpose of circumvention is not permitted.

Where a tenancy arranged through MUVAWAY is extended, renewed or subsequently continued with the same tenant, the entitlement to commission under clause 6 arises again, calculated on the total rent for the extension or follow-on period.

Owners and tenants shall notify MUVAWAY of an extension without delay.

MUVAWAY may offer additional services, such as producing or editing photos and video, or attending the property in person. Price and scope are agreed separately before instruction. Without a separate agreement there is no entitlement to such services.

MUVAWAY is liable for intent and gross negligence and for breach of material contractual duties. Liability for statements made by users, for the condition or legal status of a property, for the solvency of a party or for performance of the tenancy agreement is excluded.

MUVAWAY does not provide legal or tax advice. Each party is responsible for assessing its own legal and tax obligations.

Anyone uploading photos, video or text warrants that they hold the necessary rights and grants MUVAWAY the right to use that content to display the listing and to promote the platform. That right ends when the listing is deleted, save for content already in circulation in advertising.

Accounts must be created truthfully and may not be passed to third parties. MUVAWAY may suspend or delete accounts where these terms are breached, in particular in the case of false information or circumvention of the commission entitlement.

The processing of personal data is governed by the privacy policy.

MUVAWAY may amend these terms. The version in force is available on this page. Commission entitlements that have already arisen are governed by the version in force when the agreement was concluded.

Spanish law applies. The place of jurisdiction is Palma de Mallorca, save where a mandatory consumer jurisdiction applies.

If any provision is invalid, the remaining provisions remain in force.